<aside> 🚀 In this article, we will introduce the Settings page, covering ‘Linked Accounts’, ‘Billing’, and ‘Team Members’. Here, we will explain how to link an account, purchase a plan, and invite team members to collaborate on Chatbot settings. If you encounter any issues that you cannot resolve, please contact our support team for assistance.
**- Linked accounts
</aside>
1️⃣ Click on “Setting” in the left menu of the image above.
2️⃣ Click on “Go to Link” next to “No linked fan pages” at the top of the image above.
Through these two entry points, you can access the “Setting” page and see the following screen:
Before using GoSky AI Chatbot to connect your Instagram account, you need to complete two setup phases: “Switch to a Business Account” and “Authorize the Instagram Business Account for GoSky.” Below, we will guide you through these steps.
Meta officially allows only Instagram Business Accounts to use chatbot services. Therefore, if you plan to use the Instagram Chatbot, you must first convert your Instagram account into a Business Account. Please refer to the images below and follow the steps on your mobile device or computer to complete the process.
Mobile Interface
Desktop Interface
Once your Instagram Business Account is set up, the next step is to follow the account linking process and grant GoSky AI Chatbot permission to connect with your Instagram account.
Why is authorization required?
Due to Meta’s security regulations, using the Instagram Chatbot requires authorization to integrate with the designated platform. This ensures compliance with Meta’s policies, allowing you to seamlessly configure and connect your Instagram Chatbot via GoSky AI Chatbot. We recommend granting full authorization to prevent any operational issues that may affect your experience.